Privacy Policy
Effective Date: 13 October 2025
At miranotelo.world, we are committed to protecting your personal information in accordance with the *Australian Privacy Principles (APPs)* under the *Privacy Act 1988*. This Privacy Policy outlines how we collect, use, store, and safeguard your personal data when you interact with our website, platform, or financial education services.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Your full name, email address, phone number, and other details you provide when registering, filling out forms, or contacting us.
- Financial Information: Data required for identity verification or regulatory compliance, such as identification documents or proof of address, in line with ASIC requirements.
- Usage Data: Information about your interactions with our website, including IP address, browser type, device details, and pages visited.
- Cookies and Similar Technologies: Data collected via cookies to enhance your experience and analyse platform performance. See our Cookie Policy for more details.
2. How We Use Your Information
We use your personal information to:
- Deliver and improve our financial education services, tailored to your needs.
- Comply with legal obligations, such as anti-money laundering (AML) and know-your-customer (KYC) regulations.
- Communicate with you about your account, financial tools, or support queries.
- Send promotional materials, such as newsletters about financial resources, with your prior consent.
- Analyse platform usage to enhance functionality and personalise your experience.
3. Legal Basis for Processing
We process your personal information based on:
- Your explicit consent, where required (e.g., for promotional communications).
- Performance of a contract with you (e.g., to provide access to our financial tools).
- Compliance with legal obligations, such as those enforced by ASIC.
- Legitimate interests, such as improving our services or preventing fraud, while respecting your rights.
4. Sharing Your Information
We may share your personal information with:
- Regulatory authorities, such as ASIC, to meet legal requirements.
- Trusted third-party service providers (e.g., payment processors or IT services) under strict confidentiality agreements.
- Government or judicial authorities, if required by law or to protect our legal rights.
We do not sell or transfer your personal information to third parties for commercial purposes.
5. Data Security
We implement robust technical and organisational measures, including encryption and access controls, to protect your data from unauthorised access, loss, or theft. While we take all reasonable steps to secure your information, no system is entirely risk-free.
6. Your Rights
Under the *Privacy Act 1988*, you have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your data, subject to legal obligations.
- Object to or restrict the processing of your data in certain circumstances.
- Withdraw consent for data processing, where applicable.
To exercise these rights, contact us at info@miranotelo.world.
7. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by Australian law. For example, we may keep financial records for seven years to comply with tax regulations.
8. International Data Transfers
Your personal information may be transferred to countries outside Australia where our service providers operate. We ensure these transfers comply with the *Privacy Act 1988* and include appropriate safeguards to protect your data.
9. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or Australian regulations. Updates will be posted on this page with a new effective date. We encourage you to review this policy regularly.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: info@miranotelo.world
Phone: +61 2 8355 0988
Address: Level 5, 100 Market Street, Sydney NSW 2000, Australia